Business Enhancement Skills

For Sales Trainers, Sales Person & Customer!!!
Read the rest of this entry »

Warren Buffet

There was a one hour interview on CNBC with the second richest man Warren Buffet, who has donated $31 billion to charity. Following are some very interesting aspects of his life.
Read the rest of this entry »

Information Security Awareness
What every employee should know

Michael De La Cruz
Information Security Officer
CISSP, MCSE, MCSA, Network+, & A+

Read the rest of this entry »

Talent Acquisition
An Overview
Talent Acquisition: What is it?

Talent Acquisition is the process of attracting, finding and selecting highly talented individuals those who align with the business strategy possess required competencies, and who will integrate smoothly and productively into the organization and its culture, to meet current and future employment needs.
Read the rest of this entry »

Did You Know Communication?

If you tell 100 people something without repetition:
After 24 hours, 25 percent have forgotten it
After 48 hours, 50 percent have forgotten it
After 72 hours, 75 percent have forgotten it
After one week, 96 percent have forgotten it
Read the rest of this entry »

INTRODUCTION :
The term compensation as a substitute word for wages and salaries, is of recent origin. Wages is now considered as a cost factor. Therefore, strategic management of wages and salaries is very important for organisations. Read the rest of this entry »

The goals of topic “Ethics in the Workplace” are:

• Awareness
• Areas of Concern
• Tools for Decision Making
• UC Standards of Ethical Conduct
• Role of the Business Officer
• Resources

Read the rest of this entry »

Objectives of the program:
- Who is a customer
- Identify your customer- Internal and External
- What quality characteristics are important for Customer service
- How to create positive memorable experiences for all customers
Read the rest of this entry »

What is Attrition Rate

- A factor, normally expressed as a percentage, reflecting the degree of losses of personnel or materiel due to various causes within a specified period of time
- The rate of shrinkage of manpower in size or number.
- Reduction of employees by retirement, resignation & layoff.
- A term used to describe voluntary and involuntary terminations, deaths, and employee retirements that result in a reduction to the employer’s physical workforce.
Read the rest of this entry »

Growing a Spark Into a Fiery Flame

“Don’t worry about people stealing an idea. If it’s original, you will have to ram it down their throats.” ~ Howard H. Aiken
Read the rest of this entry »