09
Mar

DEVELOPING EFFECTIVE COMMUNICATION SKILLS

A module on :

  1. Basics of Communication
  2. Telephone Etiquettes
  3. Listening
  4. Questioning

Read the rest of this entry »

12
Jan

25 Ways To Influence Others

25 simple tips to help you influence others ethically

Influence is at the core of everything. Employers influence employees to be productive. Parents influence children to do their chores. Children influence parents to get what they want! The power of influence can be learned and developed into an art form.
Read the rest of this entry »

08
Jan

This is a training session/knowledge mashup that I put together after watching a stanford breakfast series video on persuasion. Also my first attempt of a slidecast.
Read the rest of this entry »

07
Oct

Corporate Etiquette topic includes:

  • Customer service etiquette
  • Phone etiquette
  • E-mail etiquette
  • Business dress etiquette
  • Office space etiquette
  • Professional conduct
  • Interview etiquette

Read the rest of this entry »

03
Oct

9 Tips to Control Every Meeting and Get presentation includes:
1. Determine the “one thing.”
2. Focus on three talking points.
3. Be a politician.
4. Create sound bites.
5. Create an agenda.
6. Nail the intro and the close.
7. Call to action.
8. After the meeting.
9. Listen.
Read the rest of this entry »